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Automotive Parts Advisor in San Francisco, CA at BMW of San Francisco

Date Posted: 8/10/2018

Job Snapshot

Job Description

Experienced Parts Advisor Needed

BMW of San Francisco is looking for an experienced full-time Parts Advisor. We are looking for motivated individuals who believe in being the best! Great work ethic, attendance, sales, and someone who truly enjoys working with people.

At BMW/MINI, every parts sales experience is an opportunity to demonstrate the superior value of this premium brand. So, every BMW/MINI parts professional at a retail center must excel in listening, communicating and working efficiently to BMW/MINI’s exacting standards.

Primary responsibilities include but are not limited to:

• Greet and serve every client promptly courteously and professionally. Answer questions and assist them in identifying and obtaining needed parts.
• Handle orders and requests for parts efficiently via phone, e-mail and over-the-counter clients. Specify and identify parts needed to meet client requirements, so that number of parts returns due to errors is low. Use parts equipment and information resources to accurately identify needed parts.
• Achieve BMW/MINI center goals by generating high sales of BMW/MINI parts and accessories.
• Post all lost sales due to unavailability of parts.
• Ensure parts are charged to repair orders.
• Maintain inventory on shelves and in bins by performing perpetual inventories. reporting items, reporting any discrepancies in stock levels, and returning unsold items to stock.
• Requisition non-stock or special order parts. Follow up on special ordered items, and notify the client or technicians when received. Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Upgrade knowledge of BMW/MINI products and services by training on-the-job and participating in educational and development programs.

Job Requirements

Skills / Experience:
 
• Prior parts counterman and dealership experience needed (minimum of 5 years)
• BMW/MINI experience preferred
• Car enthusiast or mechanically inclined
• Must be able to work independently
• Outstanding verbal and written communication skills
• Professional appearance and great work ethic is a must
• Excellent customer service skills
• Ability to multi-task, prioritize, and organize work
• Computer proficient



*BMW/MINI of San Francisco is a drug and alcohol free work environment and conducts a pre-employment hair collection drug screen

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